Contact Us

You can request a new electricity connection easily by filling out the request form on our website, calling our customer service number, or visiting our nearest branch. Your request will be processed within 24 hours, and we will contact you to schedule a suitable appointment for connection.

You can pay your electricity bill through several methods: via our mobile app, through our website, via SMS, or at authorized payment points across the country. You can also set up automatic payments to avoid payment delays.

In case of a power outage, first check your home's circuit breakers. If there's no issue with the circuit, call our emergency service at the dedicated emergency electricity number. You can also check our social media accounts for updates on planned power outages.

You can reduce electricity consumption through several methods: replace traditional bulbs with energy-efficient LED bulbs, use energy-efficient appliances, turn off lights and unused devices, and properly insulate your home. You can also monitor your consumption through our app to identify the most energy-consuming devices.

You can get a cost estimate for electricity connection by filling out the request form on our website or contacting us. The connection cost depends on several factors including the distance from the main grid, property type, and specific requirements. We will provide you with a detailed estimate before starting any work.